What is TapNaira?
TapNaira is a complete cross platform MFS solution designed for users, agents, and merchants. It includes mobile apps, a web platform, an admin panel, and virtual card integration to facilitate seamless financial transactions.
Can I withdraw funds from TapNaira to my bank account?
Yes, you can withdraw funds from your TapNaira balance to your linked bank account at any time, usually within a few business days.
Can I link multiple bank accounts to TapNaira?
Yes, you can link multiple bank accounts to your TapNaira account for easy payments and fund transfers.
What should I do if I forgot my password?
If you’ve forgotten your password, simply click on the ‘Forgot Password’ link in the login screen, and follow the instructions to reset it.
How do I set up an TapNaira account?
Setting up an account with TapNaira is quick and easy. Simply download the app or visit our website, sign up, and follow the on-screen instructions.
Can I use TapNaira for business payments?
Yes, TapNaira supports both personal and business payments. You can send and receive payments for goods and services with ease.
How can I contact customer support?
You can contact our customer support team via email at support@ovosolution.com or through the in-app support feature for quick assistance.
Are there any transaction fees?
OvoPay offers competitive rates with minimal fees. We provide transparent pricing, and you can always view the breakdown before confirming any payment.
How long do transactions take to process?
Most transactions are processed instantly or within a few minutes, but international transfers may take longer depending on the recipient country.
What devices support TapNaira?
TapNaira is compatible with both mobile and desktop devices. You can use it on iOS, Android, or through any web browser.
How can I add funds to my TapNaira account?
You can add funds to your TapNaira account using your linked bank account or credit/debit card, making it easy to top-up your balance anytime.
How secure is my money with TapNaira?
TapNaira uses the highest industry standards for security. All transactions are encrypted and we use multi-factor authentication to ensure the safety of your funds.